Privacy Policy

Clear Flow, Inc. ("Clear Flow", "we", "us") provides payments infrastructure to businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This page is a plain-language summary and does not constitute legal advice.

Information we collect

• Account information — name, work email, company, and details you submit through our forms.
• Transaction data — payment metadata we process on your behalf as a service provider.
• Usage data — log, device, and analytics data to operate and secure the platform.

How we use information

• To provide, maintain, and improve our payment services.
• To detect, prevent, and respond to fraud and security incidents.
• To communicate with you about your account, support, and product updates.
• To comply with legal, regulatory, and card-network obligations.

How we share information

We share information with payment networks, banking partners, and service providers strictly as needed to deliver the service, and as required by law. We do not sell your personal information.

Data security

We are PCI DSS Level 1 certified and SOC 2 Type II audited. Card data is tokenized at the edge and encrypted in transit and at rest. Access is restricted on a least-privilege basis.

Your rights

Depending on your jurisdiction (including GDPR and CCPA), you may have rights to access, correct, delete, or port your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.

Data retention

We retain personal data for as long as needed to provide the service and to meet legal, tax, and regulatory requirements, after which it is deleted or anonymized.

Contact us

Questions about this policy? Email privacy@clearflow.io or reach out through our contact page.